Refund Policy

Effective Date: January 2026

​

At Sharky Tours LLC, guest safety and satisfaction are our top priorities. Please review our refund policy carefully before booking.

​

Guest Cancellations

Cancellations made 24 hours or more before the scheduled tour may receive a refund or the option to reschedule, minus any non-refundable processing fees. Cancellations made within 24 hours of the scheduled tour are non-refundable. No-shows will be charged the full tour amount and are not eligible for a refund.

 

Weather & Captain Cancellations

Tours operate rain or shine. If the Captain determines that weather, sea conditions, or mechanical issues make the tour unsafe, Sharky Tours LLC reserves the right to cancel or reschedule. In the event Sharky Tours LLC cancels a tour, guests may choose to reschedule or receive a full refund.

 

Late Arrivals

Guests are asked to arrive at least 15 minutes early. Late arrivals may result in reduced tour time or cancellation without refund.

 

Seasickness & Comfort

Refunds will not be issued due to seasickness, discomfort, or changes in personal preference once the tour has departed.

 

Safety & Conduct

Sharky Tours LLC reserves the right to terminate a tour without refund for unsafe, disruptive, or intoxicated behavior.

 

Refund Processing

Approved refunds will be issued to the original form of payment. Processing times may vary depending on your payment provider.

​

Policy Acknowledgment

By booking a tour with Sharky Tours LLC, you acknowledge that you have read, understood, and agree to this Refund Policy.